Terms and Conditions

Full payment is taken on the day of arrival from the card used for the booking.

Check in is between 15.00 and 19.00 and we ask that guests vacate their rooms by 10.30am on the day of departure.  If you need an earlier check in time (particularly when going to Glyndebourne) please enquire before booking.

Off street parking available (at owner’s risk).

There is a 2 night minimum stay at weekends and off season. 

Smoking is not permitted anywhere in the house. We take guests over the age of 12.  We have a friendly cockapoo dog that is not in any guest area, but don’t take other pets (though guide dogs are welcome).

Cancellation policy
 Should you have to cancel or shorten your stay, you will be liable for any cancellation charges we may have to make. We recommend that guests take advantage of travel/holiday insurance.
If you cancel your booking within 7 days of the day of arrival, a charge equivalent to the total booking price will be levied. If you cancel within 14 days of your scheduled check-in time a charge to the equivalent of one night’s stay will be made.
We reserve the right to terminate your booking immediately without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a disturbance or nuisance.

Other than for death or personal injury caused by our negligence, our total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages to you or your property.
We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss.

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© 2019 Brooklands Lewes